Find Support UK uses these provider standards to help keep support listings clear, accurate and useful for families, individuals and professionals. These standards apply to listed, claimed and verified providers, with additional checks used where a provider applies for verified status.
What “Verified” Means
A Verified listing means Find Support UK has completed structured checks on key provider information.
Verification confirms that core identity, contact details, public presence, and category alignment have been reviewed.
Verification does not constitute endorsement, accreditation, or regulatory approval.
What We May Check
- Identity & contact details
- Website & public presence
- Service category alignment
- Professional registration (where applicable)
What We Do Not Do
- Provide clinical advice
- Guarantee outcomes
- Inspect premises
- Conduct DBS checks
- Validate every claim
We do not independently audit clinical practice, inspect premises, or guarantee service quality.
Provider Responsibilities
- Accurate & up-to-date information
- Truthful qualifications
- Legally appropriate services
- Responding to enquiries
Listing Removal
- False or misleading claims
- Identity concerns
- Unsafe practices
- Repeated complaints
Listing Status and Visibility
- Listed – Basic directory presence
- Verified – Structured checks completed and provider identity confirmed
- Featured – Enhanced visibility within relevant support areas and search results
Claiming a Listing
If your organisation is already listed on Find Support UK, you can claim your listing to help keep your information accurate and up to date. Claiming a listing does not automatically mean the listing is verified, endorsed or featured.
Apply for Verification
Providers who have claimed or submitted a listing may request Verified status once their listing is live in the directory.
The verification process confirms key organisational details and supporting information.
Providers should also follow the Listing Rules & Guidelines when submitting, claiming or maintaining a listing.
If you believe a listing is inaccurate, outdated or concerning, you can report a concern so it can be reviewed.
Find Support UK operates as an independent directory. Inclusion or verification does not replace professional due diligence by users.