This support listing was added to Find Support UK using publicly available information.
Claiming your listing allows you to verify its accuracy and ensure people receive clear, up-to-date information about your support listing.
Claiming is free, optional, and does not involve promotion or advertising.
What claiming your listing allows you to do
Claiming a support listing links it to your account, allowing you to manage the information on behalf of the support described in this listing.
Once claimed, you can:
- Confirm or correct listing details
- Add a short, plain-English description
- Upload your the support provider’s logo
- Keep information accurate due to changes to your support
What this does not do
- Claiming does not sign you up to any paid services
- Your listing will not be promoted or advertised without consent
- Updates are reviewed for clarity and accuracy, not marketing language
After your claim is approved:
Once your claim is approved, you’ll be able to manage your support listing from your account dashboard.
You can:
- update listing details and contact information.
- add or replace your the support provider’s logo
- keep your listing accurate and up to date
All updates are reviewed for clarity and accuracy, not marketing language.
Who can claim a support listing?
You should only claim a support listing if you are authorised to represent the support described in this listing.
This might include:
- staff members
- volunteers
- trustees or directors
- people responsible for communications or service information
If you’re unsure, please check with your the support provider before submitting a claim.
How to claim a support listing
- Find your support listing on Find Support UK.
- Click Claim this service on the listing page.
- Complete the short claim form and submit your request.
- Check your email for a verification message.
- Click the link in that email to confirm your request.
Once verified, we’ll review your request and email you with the outcome.
How we contact you
We’ll contact you using the email address linked to your account.
If you’re not logged in when you start a claim, you’ll be asked to log in or create an account first. This helps us verify ownership and keep listings accurate.
👉 Make sure your account email is correct before submitting a claim.
Why do we require verification?
Verification helps protect the support provider and ensures that listings can’t be edited without permission.
By completing verification, you’re confirming that:
- you’re connected to the provider responsible for the support described here
- you have permission to manage the listing
This process helps keep Find Support UK accurate, safe, and reliable for everyone.
How long does it take?
We aim to review most service claim requests within 1–3 working days.
You’ll receive an email once a decision has been made.
What happens after you submit a claim?
If your claim is approved
You’ll receive an approval email and can begin managing the support listing straight away by logging into your account.
If verification is required
We’ll email you with a secure link to complete verification.
If your claim is rejected
This usually means we weren’t able to confirm the connection to the the support provider.
If you believe a decision has been made in error, you can reply to the email with additional information and we’ll review it again.
Not received a verification email?
If you don’t see the verification email:
- check your spam or junk folder
- search your inbox for Find Support UK
- allow a few minutes for delivery
If it still hasn’t arrived, please contact us at:
If you believe this listing should not exist, or was added in error, please contact us and we’ll review it promptly.
Need help?
If you have questions about claiming a support listing or need support at any stage, we’re happy to help.
Find Support UK is committed to keeping service information accurate, trusted, and community-focused.
